Platform

The platform built for automotive service operations.

MotorGrid connects diagnostic data, vehicle history and shop workflows into one system that helps your team predict work, stock smarter and keep customers coming back.

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Data flow

Everything your shop already records, turned into the next job.

Scroll sideways to see the full diagram.

Predictive maintenance engine

What it does

Analyzes mileage, driving conditions, service history and diagnostic trouble codes to predict component wear and failures before they happen.

Why it matters

Advisors get ranked recommendations they can present with confidence, backed by the customer's own vehicle data — instead of guessing at the counter.

Flag timing belt replacements ahead of the failure window based on mileage and age
Alert advisors to brake wear patterns across makes and models in your customer base
Surface cooling system risks for vehicles approaching high-mileage thresholds

Parts inventory optimization

What it does

Forecasts the parts your shop will need from predicted upcoming services, seasonal trends and historical demand.

Why it matters

Less dead stock tying up capital, fewer stockouts on high-demand items, and a clear picture for your parts manager of what to order and when.

Reorder suggestions when stock drops below predicted demand
Identify slow-moving inventory across locations
Align purchasing with seasonal spikes like winter tire changeovers

Automated customer follow-ups

What it does

Sends service reminders, recall alerts and maintenance nudges triggered by real vehicle data rather than fixed 90-day intervals.

Why it matters

Messages arrive at the right time with the right context, so customers see them as helpful rather than pushy — and come back on schedule.

Oil change reminders based on actual mileage accumulation
Notify customers of open recalls tied to their specific VIN
Re-engage declined-service customers with updated vehicle risk data

Diagnostic data integration

What it does

Pulls data from OBD-II scanners, dealer management systems, telematics providers and shop management platforms into unified vehicle profiles.

Why it matters

Your team works from one source of truth instead of toggling between the DMS, scan tool software and spreadsheets.

Import scan tool results into the vehicle profile after every inspection
Sync repair orders and customer records from your DMS
Aggregate telematics data from fleet vehicles

Service advisor dashboard

What it does

A single screen for the front counter: today's appointments, vehicle risk scores, recommended services with estimated revenue, and full customer history.

Why it matters

Advisors prep for a walk-in in seconds and present data-backed recommendations during the write-up.

Full vehicle summary before each appointment
Data-backed recommendations during write-up
Track recommendation acceptance rate and average ticket value

Data sources

Works with the systems in your shop.

If your DMS isn't listed, our team can evaluate a custom integration.

Shop & dealer management

Mitchell 1
Tekmetric
Shop-Ware
CDK Global
Reynolds & Reynolds
AutoFluent
Protractor

Diagnostics & repair info

Snap-on
Autel
Launch Tech
ALLDATA

Telematics & parts

Geotab
Samsara
Worldpac

Use cases

Independent repair shops

Compete with dealership service departments using data-driven recommendations and proactive outreach.

Dealership service

Increase service retention by connecting vehicle data with ongoing maintenance intelligence.

Fleet maintenance

Predictive scheduling, centralized diagnostics and compliance tracking across the fleet.

Multi-location chains

Standardize service quality and optimize parts across locations with centralized reporting.

See what MotorGrid can do for your shop.

We'll connect to your data, show real predictions and walk through the fit.

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